A massive replacement effort is underway after it was discovered the flashy designs on Pan Am Games volunteer uniforms might come off in the wash.
A reflective logo on some of the Joe Fresh-made polo shirts “may not withstand the rigours of the Games,” said organizing committee spokesperson Teddy Katz.
He could not immediately say how many defective shirts already distributed or how many new shirts have to be made.
The Games is expecting upwards of 23,000 volunteers, each of whom gets two shirts.
Joe Fresh, which designed and manufactured the shirts as part of parent company Loblaw’s sponsorship of the Pan Am Games, is working to update and replace the shirts.
The Games organizing committee will not shoulder the costs resulting from the snafu, Katz said.
“We’re thankful to Joe Fresh for their quick response to this and for recognizing just how important our volunteers are for us,” he said.
Organizers could not immediately say how the problem was first spotted.
Volunteers have been able to pick up their uniforms, which also include a hat, windbreaker and backpack, for more than a week since the distribution centre opened on April 28.
Volunteers were told Friday about the faulty shirts.
New shirts will be mailed to anyone who already picked up a uniform or who will pick one up soon.
“This will continue until the original supply of polo shirts at the [distribution centre] has been replenished,” Katz said.