Rogers hikes rates for some services, Bell and...
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Jan 20, 2016  |  Vote 0    0

Rogers hikes rates for some services, Bell and Telus may follow

Home Internet and phone fees are both going up, and other digital packages, says Rogers, with Bell and Telus also moving to increase rates partly due to the falling dollar. In many cases customers with existing plans won’t be affected


Rogers is hiking its monthly service fees for home Internet, home telephone and an assortment of digital packages.

The announcement comes amidst reports that Bell and Telus are following suit, in response to a lower Canadian dollar.

“If you currently have Rogers Internet service, the monthly service fee will be increasing by $3.00/mo. Plus applicable taxes,” a Rogers service notice to customers reads.

“If you currently had Rogers Home Phone, the monthly service fee will be increasing by $2.00/mo, per telephone line plus applicable taxes,” the announcement continues.

There will also be a $1 monthly increase for 19 TV packages, including the More Movies Theme Pack and Sportsnet World, and $2, $3 and $4 monthly for other TV packages.

“We are making adjustments to reflect ongoing network and service investments along with current market conditions impacting our industry,” Aaron Lazarus of Rogers said.

He said the adjustments to wireless plans are just for new accounts.

“In a nutshell there is a $5 adjustment for Share Everything plans with 2.5GB of data or less,” Lazarus said.

“And people who bring their own device (or No Tab) will now have a $10 discount from the Premium Tab plans,” Lazarus said.

No Tab is for customers who bring their own phone or buy it outright.

“Anyone on a Share Everything plan can also enjoy Roam Like Home and Game Centre Live,” Lazarus said. “In addition, folks on a Share Everything + plan (2.5GB of data or higher) also get their choice of shomi, Spotify, or Texture by Next Issue — a value of $200 to $240 over a 2 year term.”

“In order to continue to deliver the best possible service quality combined with the annual rate of inflation across all sectors in Canada, we will be adjusting our rates for certain residential services in February,” Lazarus said.

A Telus spokesperson blamed the price increases in part on the declining Canadian dollar.

“The modest wireless rate plan increase reflects increasing costs for network components resulting from a weaker Canadian dollar, as well as the annual multi-billion-dollar investments required to keep up with the growing demand for wireless data,” Emily Hamer of Telus said in an email.

“The change applies only to new contracts and renewals, so existing customers won’t notice a change to their monthly bills,” Hamer said.

There have been widespread reports that monthly cell phone bills are about to rise for some consumers of the Big Three in telecommunications.

Rate hikes are in the offing for Bell, Rogers and Telus customers.

Wireless package prices will climb for Big Three customers this month, with the possibility of increases to home phone and Internet prices next month.

The hikes have been blamed on the weak loonie, as a lower dollar has pushed up costs for service providers.

The increases by Bell, Rogers and Telus will hit new wireless customers.

For new Bell Mobility customers, that means a $5 hike on some new subscriber plans.

There will also be a $5 increase in the monthly bills for some Telus customers with new contracts and renewals.

Customers who own their own phones can expect price hikes, according to, which monitors wireless communications.

Bell, Rogers and Telus together controlled 89 per cent of the wireless market in Canada in 2014, according to the CRTC’s 2015 Communications Monitoring Report.

Toronto Star

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(5) Comment

By John | JANUARY 21, 2016 11:34 AM
Not much I can do. I live in a Seniors Apartment with no way to put up an antenna or dish. I already have a pay as you go phone that I use for emergency only. My Bell bill is going up for Internet and cable starting February.I am on a fixed income with OAS. I guess at some point I will have to give up my Internet soon.
By Pete | JANUARY 21, 2016 09:27 AM
Time for "if you can't beat them don't join them" Back to pay as you go phones, cancel cable or dish, throw up a digital antenna, watch what you get and read a good book. Find the best internet plan you can ,or WIfi our way around the net…lol
By StatusQuo | JANUARY 21, 2016 09:09 AM
No wonder people are cancelling their cable accounts and going online.....................They are quickly pricing themselves out of a failing market.
By StatusQuo | JANUARY 21, 2016 08:22 AM
The basic cable service fee has just gone up $3.00, which means approx a 10% increase in the cost of cable...............This is disgusting, but WHO CARES right????? - The rich are richer than ever before, while the rest of us march into poverty to support them.
By StatusQuo | JANUARY 21, 2016 08:20 AM
"Service Fee's" are on the rise in order to keep their shareholders and profits happy......................Bend over fellow citizens, costs are ONLY going to rise while our wages remain stagnant.
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