Windsor Regional Hospital (WRH) has implemented limitations on visitors due to the influenza outbreak impacting Hôtel Dieu Grace Healthcare (HDGH) and nine Long Term Care facilities in the area.
While WRH has not had any cases of influenza contracted within its two acute care campuses, it has treated more than 14 people with influenza as in-patients, and many more as out-patients, since December 2014.
Due to the “dramatically increased risk” to visitors and patients, WRH is prohibited to discharging patients to an outbreak facility, but will continue to send ill patients to either the Metropolitan or Ouellette campus for acute care. The inability to discharge patients to another facility has resulted in longer wait times at emergency rooms and for in-patient beds.
WRH has appealed to the LHIN for additional resources to open more in-patient beds to address these issues during the outbreak.
People with flu-like symptoms – such as fever, chills, sore throat, cough, runny nose, body aches, and fatigue – are asked not to visit patients or to accompany patients to appointments or emergency visits (if possible). Children under 14 will not be allowed to visit WRH hospital patients. Pregnant women are at special risk from flu, and should both get vaccinated and to avoid anyone with flu-like symptoms.
Visitor restrictions at WRH Metropolitan and Ouellette campuses
To reduce the risk to uninfected patients, WRH has implemented the following visitor restrictions and other safeguards:
• People with a respiratory illness will not be allowed visit loved ones who are hospitalized at WRH.
• People with a respiratory illness should not come to their loved ones’ outpatient appointments at WRH, or come with them to the emergency department, if at all possible.
• Anyone with a respiratory illness –whether they are a patient or a visitor who absolutely needs to come – must wear a surgical mask while they are at WRH
• Surgical masks are available at entrance desks.
• No children under the age of 14 will be allowed to visit any WRH hospital patient
• All patients will be limited to two visitors during their visit. The visitors must be the same two visitors for the length of the patients stay. The two visitors DO NOT have to wear surgical masks except as outlined below.
• Expectant Moms or Moms that have delivered a baby(ies) can only have two visitors, the same two visitors, for her complete visit. The visitors must wear a surgical mask while visiting the patient.
• Patients admitted to 4North - Respiratory Care Unit (RCU) at the Metropolitan campus or under the medical responsibility of the RCU team will be limited to two visitors, the same two visitors, for the patient’s complete visit. The visitor(s) must wear a mask while visiting the patient.
• Patients admitted to Oncology, under the medical responsibility of an oncologist or have a suppressed immunity will not have a limit as to visitors but all visitors will be required to wear a surgical mask while visiting the patient.
• Children admitted to Paediatrics at the Metropolitan campus will not have a limit as to visitors but all visitors will be required to wear a surgical mask while visiting the patient.
• In addition, the requirement for any visitor to wear a surgical mask while visiting a patient may be put into place by the patient’s care team on a case-by-case basis.
• Exceptions to these restrictions, in compassionate cases, can be granted by the patient’s care team only after the person wanting to attend the hospital has been medically cleared to do so by the patient’s most responsible physician.
• Even though we value visitors for our patients please do not visit a patient in the hospital unless you are immediate family and if you can avoid it.